Awful with customer service. I called on the telephone to inquire about a couple of jobs. They took all the information they needed and said someone (a female) would get back to me. Never received a call. I went in person the following day. Someone took measurements but said the office manager would be in touch with me. Again, she never did. My girlfriend, who wants to have her entire 4Runner wrapped, had similar experience and feels the same way. She had warned me that they never got back to her but thought I would have a better experience. Seems they don't need or want anymore business.