Like others have mentioned, the service at this RC location is less than great. Typically I order for carry-out, as the delivery time is usually more than an hour out from ordering. And, nearly every time I've gone to pick-up my pizza, I end up waiting an extra 15 minutes, or in the case of my last order, 30 minutes. To add insult to injury, after waiting for an additional 30 minutes (along with about 8 other carry-out customers), my pizza was burnt around the edges and generally over cooked. The employees are usually friendly but many also seem quite frazzled.
Although I can't currently recommend this location, I do really like the Roman Candle on Willy St, where I've had great experiences with take-out and dining in. I feel like I'm getting a completely different pizza there, to the point where I wonder how these two locations are actually the same business.