I have read about Urbane Vine for some time and we were excited to finally try out this much acclaimed spot.
The evening started on a high note with well crafted drinks prepared by the server. Our dinner guest is very particular about her Cosmos and usually sends them back several times for revisions - not so this time. The Cosmo was spot on.
However, after our drinks, not much else went as one would expect from a well known chef and highly acclaimed restaurant.
The service, as noted in many other reviews, was cool and indifferent.
Our salads had lots of greens, but very little of the rest of the items listed in the description.
We ordered bread to accompany the salad. (an extra charge ) All but one piece was burnt. Could someone not see this and redo the order?
A well known valley restaurant critic suggested that you order Urban Vine's "nightly seafood-in-a-bag, that it was filled with bamboo shoots, mushrooms and baby corn in an impossible fragrant lemon-saffron broth" I couldn't wait to try this culinary adventure. My husband and I both ordered this seafood steamed special.
Bad advice.
First, our "bags" were delivered to the table while we were still eating our salads. This is inexcusable for a restaurant.. Who's in charge of pacing dinners? Urbane Vine was not busy that evening. Once again, a disconnect in quality service.
Secondly, our dinner guest had a slightly different description of our steamed bags when she asked "what is that brown stuff in the bottom of the bag"! Rather than a "fragrant broth" we had collection of mushy, overcooked, salty vegetable with two shrimp and a small piece of what we think was overcooked salmon.
My husband and I dine out 4 to 6 times a month. We understand that things can and will go wrong sometimes. However, when service, timing and quality of food are lacking it's hard to book a return visit.