It was my 13 year anniversary and my wife and I decided to stay here to celebrate. What a nightmare. First when I checked in the front desk clerk "Wade" was unprofessional and did not provide excellent service. I was told by the front desk manager they did something special for my anniversary and they did nothing. What a disappointment. We decided to eat at the buffet......that was terrible. The food quality was below standard and was highly over priced for a thursday. We paid $43.00 and honestly that was about $15.00 to high. We requested to have 3 extra pillows in the room and they never showed up. More disappointment. Sadly we sweat all night in the room because the air conditioner did not work correctly. The engineer "Wes" stated the A/C was working fine and there was nothing he could do. The room stayed a constant 90 degrees. Front desk refused to change our room. Everytime I called the front desk the operator would cut me off mid sentence. How unprofessional is that. What a complete disappointment. The only thing nice at this hotel is the pool. Thanks to the Golden Nugget my 13 year anniversary was spoiled by lack luster service and terrible quality. Take my advice stay somewhere else anywhere would be better.