This company sucks. My builder used them and they suck. My ac was messed up from day one Iover in. Then I think 4 maybe 5 times after that in a year. I had a leak in the attac and it ruined my ceiling and wall last year. They did have a company out to fix it. But it had mold in the wall I was told by contractor. I now have a mold smell in my house whenever the ac is running. They send someone out and they always have a reason to why it smells that has nothing to do with ac but yet I never had the smell in this brand new home till the leak. No one at the company will ever take blame or figure out what's going on. They came out a few weeks ago and closed a vent in the attac and it was gone till today it rained over the week and now the house smells again through the vents. Now I think we need to go to the regastar of Contractors. I hope next week. Because they won't fix it by themselves.