Backstory- I've built a custom home, remodeled 3 homes and built out commercial spaces, so I've been to seemingly every tile store in Las Vegas- the big box stores, specialty stores, wholesale only, etc.
The customer service at Designer Tile Plus is HANDS DOWN the best experience I've had---- by far! I stopped in one afternoon to browse for a VERY small project I'm currently working on (i.e.- this was not a large order $)- Steve followed up with me via text, email & phone to answer my questions, and even tracked down an item that they do not carry at a competitor's store. Seriously.
I ended up returning to Designer Tile Plus due to many reasons (price, turn around time, etc), but mostly due to the high level of customer service. Thank you Steve!