This would be 5 star but other things factor in here.
First and foremost pizza there is a lot better as is any take out vs dine in. Not knocking them for that, that is my choice.
The knock comes with the service. We have had good service dining in but when we try and tell a staff member your website is down and we couldn't review your menu then I would expect a little more class and respect.
I just don't believe people sometimes.
Overall, great pies, staff hit or miss sometimes.