Second and last time to have a disappointing experience at this place. Arranging reservation for a group of 11 seemed to be a monumental task that even after 3 phone conversations, could not be managed properly.
Once seated, service was mediocre at best, since there was only one server for multiple tables. It was slow to start with insufficient water and bread. Once food started arriving, it took a good 10 minutes for all 11 dishes to be placed at the table.
Food quality was poor, specially for chicken (dry and tasteless) and kebob which was salty. The quality is extremely inconsistent. It is like having a good or bad hair day. Beware.
To top it all, one of the staff was quite rude and claimed: "Oh, regardless how bad we treat customers, people keep coming back". Well, if you are reading this and go there to get bad service/food, then it is on you.
Follow-up conversation with manager who refused to allow to escalate to the owner, could not calm things down. Apologizing profusely with no plan to remediate was quite hollow.