So I went this yesterday after I called and they said that there was only 2 people waiting in the lobby. When I got there, it was 15 minutes after I called, the waiting room was full. There were about 6 people waiting. What got me mad was that I've been there several times and Im not sure what changed on their charts, they sent my prescription over to the wrong pharmacy. This is after the PA confirmed that the pharmacy I requested to send it over to was down the street.
OK so I called them at 7AM to resolve the issue and they never called the other pharmacy. I had to call the correct one and they where able to assist me. This is very POOR customer service. Disappointed because its most definitely in and out urgent care, but this turned me off.