I called Nick to to schedule a repair for and ipad2, He told me that it was a very busy work load because two members of his staff had called in sick. nick told me that it might take up to 48 hours for the repair. I explained that it was for my son who uses it for his therapy and it was critical I get it back as soon as possible. He was very helpful and accommodating. The job was done with in a couple of hours and it looked great.
I normally do not write reviews, but I took the time today because of the great experience I had. Not only was the job done very well he was very friendly and helpful.
The same Ipad has been repaired at least 3 times before, my experience with other repair shops has gotten progressively worse. I never take the time to talk badly about the other shops but I think it's important to praise a business owners that values customer service.