At first I wasn't too happy about the girls who worked here. I have bright red hair and my roots come out WA a away brighter and they just couldn't seem to help me like they just didn't really know what I should've done(then just say that) and then the manager talked me into getting a different shampoo and conditioner then i wanted cause she was so sure ID live it. Which it smells great but i also have very long thick hair and it just didn't do it for me. then FINALLY i went in again yesterday and i didn't get her name but a girl with shorty whitish colored hair came to help and she has had red hair herself I LOVE WHAT WE TALKED ABOUT NE DOING TO MY HAIR. It finally blends good and I absolutely love the color!!