UGH!!!!!!! Worst ever!
I decided to visit this little hellhole after work with a friend today because she was craving it. We went there and parked fine, then we walked inside. The wait was soooo slow- it was a lot of people but still, so is starbucks and they are efficient af and their drinks are more extensive than chatime's.
I waited around 30 minutes to get served, and the line was moving oh so slowly. Not a big deal as I was with my friend & we just caught up with each other. When we got to the front, I told the server I wanted a 'large chatime milk tea with grass jelly', and when I believe I misheard her as she said 'large' because after I said 'yes, large', she became possessed by the devil and glared at me while barking "sugar. or. ice. level." ...yes, read that out loud and that's exactly how she sounded. I was honestly a bit terrified for my life at that point and as I was thinking about my sugar/ice level, she was glaring at me harder and harder. What the fuck, man?
I've honestly have not been so offended and scared during a 2 minute interaction.
This spawn of satan deserves to be fired immediately. (** update/ girl was fired & never saw her again at any chatime location. GOOD.)
My friend then proceeded to order, and although she was not treated as rudely, the server was not nice to her either. They messed up her order, and when she asked for it to be fixed, they rudely said 'give me the receipt' and fixed it reluctantly without much else.
The server did not have a name tag, or I'd definitely call her out on here but the server ID on the receipt said: Rylen - they do use the same login for many different people though, so not sure if that's actually her.
ANYWAYS, honestly.. LAST ever time coming to this shit place. I don't care how great your bubble tea is, I do not deserve to be yelled at while buying a drink, especially if I've waited half an hour and am paying over $5 for it.