This place has potential. I went when it had recently opened -within a month I think. The food was good, but the service was really poor. Every stage of the visit took so long. Getting seated, getting water, ordering drinks, ordering food, then finally getting the food-holy smokes, this was the longest wait. The food was good, but it took forever.
This place does advertise as family friendly and it is, sort of. Kids five and up would probably be fine, but any younger would be an issue. The tables are pretty small so items tend to get knocked off. The place is loud and very crowded so there isn't really that easy to have a young kid in there.
I'll probably give it another try, but I'll wait for a while until they figure out the kinks. Apparently they're getting more fryers soon so the food will come out faster, I guess I'll wait and see.
tl;dr Food good, service not so much. Only kind of family friendly