During my third stay at this property, I had a car and experienced their valet service. For my previous two stays, I didn't have a car with me. I'm still rating the property 4 stars overall, but the valet service standing on its own is worth only 2 stars. They never had enough people working. The guys were juggling so many cars at the same time that the person who brought your car around would be off dealing with other people and you would have to wait, if you could even identify which person had your keys. Second, these poor guys were so busy that sometimes no one was directing traffic and cars were parked haphazardly because people didn't know where the valets wanted them to park. As a side note to this, they are too busy to greet you, take your keys, or help unload your car promptly. Third, you can't call from your room to have your car brought down. You have to go to the lobby and scan your ticket, then wait till they come out with the car. They notify you on the lobby screens that your car is there, and you go outside and no car for several more minutes. So then you can stand around outside waiting. Want to just go to the garage and get your car yourself? Can't do it. You have to use their understaffed, inefficient valet system. I had the car in and out numerous times at different times of the day and night, and it was always the same. Oh, and I tipped every time, even though I didn't receive prompt service, so I wasn't on their radar as a cheapskate who doesn't tip. Marriott needs to seriously reconsider the valet situation at an otherwise nice property.