Went for dinner here last night, 6:00 pm on a Thursday evening, with my husband and a 74 year old Grouch (my snowbird Dad). Wasn't expecting it to be great, based on the reviews here, but we had a gift card to use up.
As we arrived, a young lady rushed to open the door for us, welcomed us, and sat us in a booth as requested. Our waitress (Carrie) showed up almost immediately and took drink orders for my husband and me (Dos Equis Lager pints) while Dad was washing up in the restroom. She had our drinks back at the table before Dad was seated, and took his drink order right away. They had Coors Light on tap, which made him happy... except we had to explain why we got lime wedges, but he didn't. The service for the rest of the night was equally responsive and very polite. Carrie was also knowledgeable and helpful with the menu choices when we ordered our food - there were so many things that looked appealing to me on the menu, that I had a really hard time deciding.
It didn't take long for the food to arrive, but both my Dad's meal (Mango-Chili Chicken) and my husband's (Southwest Pairing - Cheese Enchilada/Chicken Enchilada/Cup of Southwest Chicken Soup), and also the cup of black beans that came with my Chicken and Shrimp Fajitas were on the cold side, and had to go back to the kitchen to be warmed up. Carrie was apologetic (good thing, or the Grouch would let her have it) and quick to correct everything. Otherwise, everybody's food was really delicious and well-presented. Portions were decent and I felt there was really good value for the price. Even the Grouch was raving about his meal.
All in all, the service, value, menu choices, and food get five stars in my book.
Room for improvement, should management be reading this (pretty minor):
- Food wasn't consistently hot
-Tortillas for the fajitas were bottomless, but I wish they would use bigger ones rather than taco-sized.
- The restaurant was really cold inside, and the waitress did tell us that other people had complained and she was trying to correct it
- The restroom was really cheaply constructed and could use cleaning attention
- The dining area was really loud
- For a Tex-Mex restaurant, they should really consider having some real hot sauce choices other than Tobasco.
We'll be back, and I'm sure the Grouch will be bringing one of his Sun City girlfriends here, as well.