I use to love this place before a new management took over. Tina is amazing and always will be. But since it's gone under new management this place has been a disaster. The customer service is lacking majorly! I went in to get a fill and the lady who worked on my nails took the original polish off but left a mess, there was nail polish still all over my nails and all over my skin. I asked her if she could get it off and claimed that the polish that was on was too deep and couldn't get it off! I've never heard of that!!! Plus she left my nails all crooked and when I asked her to fix them she made a big deal about it. And she filled my nails down so bad, that they are throbbing now. So dissatisfied with my latest experience and so disappointed to see this salon change.