I may be spoiled by Mozy's Shawarma in Waterloo, but this place just doesn't hold up. I ordered a chicken shawarma. The chicken used was not shaved from the spit but was pre-cooked, sitting in a warming tray, and flavourless. The garlic sauce was weak and the toppings were sparse. It was wrapped so narrowly that the pita bread folded over into a dense floury mass on one side which was not enjoyable. Service was slow, with little communication to customers. There was visible confusion amongst the staff members behind the counter on what's coming up and which order is next, causing undue stress on the folks waiting for their food. Second star given for store cleanliness, carrying Fanta, and the fries weren't bad, I guess?