I really liked Spaces when they first opened. The staff was very helpful and accommodating to help you move stuff in with Free Truck Rental and 24 hour access and with only slightly higher than average pricing, they were a good choice.
For the past year it has been difficult to get access to my unit. Avenue Road Furniture has a couple of bays on the main floor near the loading dock and they are always there. More often than not they are taking one of the two access bays and their stuff is on skids around the elevators or in the offload area.
Spaces recently did away with their own insurance and put it on the unit holders. Not much to do there. Now they are raising prices another 8%so I'm looking around finding places closer to me for 20-40% cheaper. Time to move on.
The good: On site staff is very helpful, 24 hour access
The bad: Expensive! Difficult to gain access sometimes, long elevator waits (slowest elevators ever...
I think places like this take into account that people will put up with a lot to avoid the hassle of renting a truck and moving all of their stuff. Luckily, they've been sticking to the unit renters so hard that the decision to move has to be made.