I was told this was a Kay outlet store and that they can discount their jewelry that is just discontinued through the store. I usually go to Jared's but decided to take a look at this place. We were looking for a engagement ring. They were about ready to close but the ladies that were there that evening decided to work with us without complaint that they had to close down. We are looking at The Leo diamonds and one of the girls decided to grab a item that was not displayed in The Leo area. The ring was perfect and we bought it. I thought the experience was very quick but the prompt service was exceptional. I had to get the men's ring sized and it only took less than a week for it to come back. As for any of the other services they offer I will have to continue going back in order to find this out and possibly write another review.