My review is for their grooming side. I've used their doggy daycare once for one day, and loved it as well. I have yet to use their overnight boarding, but wouldn't hesitate to use them if needed.
Their groomer, Jackie, has been grooming my terrier/poodle mix for 2yrs now, and I don't trust anyone else. They always allow us to drop our dog off at an early time, and just call us when he is ready. Although he is ready, they allow us to pick him up at our convenience, which is very helpful with our busy schedules. Our dog always comes home looking so handsome. If Jackie ever has to shave him more than usual she always calls and asks our permission.
All staff members that I have met have always been very nice and helpful. I've referred many other people to them, and they have all been very happy.