Awesome. I called ahead and got an appointment same day for an SNS organic powder full set. John the owner introduced himself as soon as I walked in. The place was busy, very clean, and everyone was friendly and professional. Karen did my nails and she did a meticulous job on my cuticles and used the drill without wearing down my natural nail too much. The result? VERY natural-looking and strong set of (artificial) powder-gel nails and tips. I love them!