We live near this restaurant so we have been a number of times. The food is typical pub fare and is okay. The service is definitely lacking. We are always seated very quickly, we just do not get served quickly. Every time we have been here it gets worse. The last time we came with friends. We were seated right away. The server even brought our drinks quickly. We waited over half an hour for the server to come back and take our food order (it was not particularly busy). I finally asked another server if they could find ours. The same thing happened when we were finished our meal and wanted to pay. I had to get someone to find our server. If you want to come for a drink this place is fine. If you are looking for a meal, be prepared for a wait.
UPDATE: So we have been back twice since this review and the service was definitely better. Clearly management is trying to make improvements.