I use to work across the street from this place and would only go for convenience on super busy days that I needed a quick lunch. The reason is that the service is horrible and the food is alright but nothing special. I read the reviews and just laughed out loud because they are so true you really can't make this stuff up we had running stories at the office about who can top each crazy stories about this place. The strict restrictions are presented very abrasive and the funny part about that is when you are able to add on and pay for extras your order is missing what you asked for and you have to wait longer to get it right the second time or refunded. At some point I decided it was not worth the trouble no matter how close it was to the office I did not return.