After declining the 45 minute wait at Harris Grill across the street, we decided to check out Bites & Brews. Immediately I was turned off because the hostess asked us how many people were in our party as she was on a personal cell phone call. Not professional. By the time we got seated as the hostesses wandered around cluelessy, about ten minutes passed by. Our waitress was nice, but seemed a bit frazzeled by the busy crowd. It was a saturday night; I'm not sure why only one waitress was on duty for a place in Shadyside. The food was good, though! However, It took some time for it to come out. Not too mention someone I was with ordered a side salad that came out with the meal, rather than before. That being said, while the food was good it was nothing that I was going completely crazy about, but good enough to excuse the mess the of the hostesses. Decent prices as well. Would I go back? Perhaps. Just not on a Saturday night. They needed more staff.