Checked in as a guest of iHeart Radio and the staff at TheHotel aggressively sold us an upgrade to a 2 bedroom suite at the Mandalay. When we arrived at our upgraded suite it was clearly a room they could not have sold otherwise. The room was right over the tram tracks, close to air conditioners and vent fans, and within spitting distance of the parking ramp. The Mandalay staff told us there was nothing they could do and left us staring at at a couple of acres of a rooftop full of air conditioners and listening to traffic, music, and voices from the street. It wouldn't have been so bad if they hadn't SPECIFICALLY told us that the room would be"high up" in the hotel. BTW, do NOT believe the glowing description of the suites at the Mandalay. At this point I would move to a decent Marriott Courtyard in a blink.
As I type this I'm listening to an air conditioner fan clanging outside the window and really loud music from somewhere. The room is worn and not that clean either.
You've been warned.