Having walked by Akram's probably a few dozen times but never noticing it was there, I popped in finally this past weekend to try the vegan-friendly menu.
Their menu is well labelled as far as what is available for vegans - a staff member saw us checking out the menu and started to tell us about the daily special, but she did more to confuse us in the end than help us make our decisions. She was also not so great at paying attention to the questions we were asking, or the specifics of the order (a friend ordered two sandwiches and ended up with one). I got a small lentil soup (delicious and warming) and one felafel sandwich. While the sandwich was cheap, I felt that it could've been a bit better made with more fillings for the size; I also found the felafel to be a little bitter - i've definitely had nicer elsewhere.
Their grocery and deli section seems well stocked with speciality products, but as my aim was to get a snack I was left feeling a bit lukewarm; I think had the service been better, I could happily give Akram's the third star. Maybe another time.