I do not recommend using the online order and pickup service. Used this service today and was informed online the food would be ready in 20 min. When we showed up, 10 minutes past the time the food was due, out food was not ready. The waitress/hostess gave us a bag of food which she insisted was our complete order. It was easy to see that when you order 5 meals, and there are 3 containers in a bag, the order was not complete. After giving some attitude, she pulled out the receipt and I showed her the order was incomplete. The manager, who identified himself as Marvin was full of excuses. He said the computer doesn't take into account they are busy, there is no guarantee the food would be ready, it's veteran's day and they had to give free meals to those who served (BTW they weren't that busy and I'm a 21 year Navy Vet who is paying full price). We left with out completed order 40 min past the time it was supposed to be ready...got home and there was no syrup, butter or ranch. DON'T ORDER ONLINE FROM THIS LOCATION. Excuses not results.