I contacted Doug at Affordable Pet Doors because of all the other great reviews, and I was not disappointed. He promptly returned my initial call and came by the next day to do an estimate. We agreed on a time for installation, which I then needed to change, but he was easy to work with and flexible with times and days. He even was nice enough to cap off a sprinkler head that had just been installed where the door was going to go, saving me from having to have the landscapers move it! The door was installed today and looks great, just like it had been built with the house. I highly recommend Doug and his company!