This place was purely awful.
We had reservations at 5:30pm, because we were going to see the Lion King right after dinner (the theater was right downstairs). We were seated right next to the busboy station (three busboys were standing there talking) and were IGNORED for a good 15 minutes. No water, no bread, no greeting, NOTHING. I noticed a guy sitting at the bar, and later discovered that this dude was actually our waiter! He decided to approach our table just in time because we both agreed we were going to get up and hop over to the BurgerBar next door if somebody didn't approach our table soon. We probably should have gone anyway, but we didn't.
As for the food, it was nothing spectacular. I started with a caprese salad before my meal. It was edible, but not delicious. The mozzarella did not taste fresh, and there was barely any basil. Not something I'd recommend. My husband ordered the fettuccine alfredo, and I ordered the eggplant parmesan. He said his fettuccine was pretty good. The eggplant parmesan was just ok. It was tasty, but too greasy.
All things considered, we will not bother to go back to Giorgio. There are plenty of other places to choose from!