Yikes, before you dine here make sure you did not get checked on your way in and have a bloody nose! Yes, it is true. While eating dinner here a gentleman came in with Kleenex shoved up his nose profusely bleeding from his nose. After waiting 10 minutes for my waiter to address, I politely got up and asked him if we could move. I said, "Did you see that person with the bloody nose?" He responded, "Ma'am we are at an ice rink!" This was only after going there a few weeks ago, seeing a new menu with not such wonderful prices and asking what was happening. I was then told, oh we are changing our atmosphere to be more of a destination restaurant with exclusivity and our new executive chef is from a well known five star country club. Well as I said to the GM at that time, ''Um, did you know you are in the middle of an ice rink where families come to see their kids ice skate, play hockey and have fun". White tablecloths and a valet are their next vision - I did not know I was visiting Eddie V's or Flemings - WOW! I know there are rules and laws through the CDC and Health Department about blood and bodily fluids. Maybe you should verse yourself with these and your staff. Let Julie, your executive chef, know she might have made a wrong turn, Silverleaf Country Club is a left turn away. Please comeback original 18 degrees, where it was fun, warm, relaxing, enjoyable to eat, and APPROPRIATE for the Ice Den.