Yes, we go to Olive Garden! But only with a coupon. :)
For a chain, we always have a consistent experience here.
The food is always hot and fresh, the taste of the dishes are good, and the service is exactly in line with the corporate training. What that means is if you like the place, you will almost always be pleased when you go back. If you don't like it, well then don't bother coming back.
Also for some reason this place is always crowded at certain times. Whenever there is a long line, we just don't eat here. It's not that worth it. But if we're in the mood for a good generic Italian type meal along with some salad and bread sticks, we go here.