Yeah I can consider myself a coffee lover for over 40 years and I can tell you that generally Starbucks is quite respectable. The coffee quality is one thing but service and the staff really can make a simple purchase an even better experience. We went in for a dark roast medium. The server, James, didn't give me any grief over me saying medium vs Vente or Grande or whatever they cal it. Just took the order and said that coffee was just about done and asked if he could leave a bit of room for milk or cream. Sure thanks!. While I waited for the brew, I walked down the counter and found Daniel who happily asked if I could be helped. I asked if I could get a glass of water. Yes of course, and would you like some ice. I know this sounds simple but we had just come from a restaurant where we spent a lot more than 2 bucks on a meal and service was pretty sloppy. I asked if they used filter water. Yup, have to for the coffee. I do like my water so it better not taste of chlorine and this was not a disappointment.
The coffee was very good as usual but I had to get some extra water cause it was great and Daniel was happy to oblige. You have to realize when you are in this kind of business that the little things really do set you apart and clearly these guys got it. Great job.