To those of you who are contracted to sprint such as I, you have my condolences. Today I had the "pleasure" of going in and getting my phone serviced at this store which is my usual location. I'm happy to say they redid the look of the store, and it now looks very open and is easier to navigate. I had a salesperson who I have never seen before, but he was really open in letting me know the dirt on all the phones. He also serviced my phone himself right in front of me in a about ten minutes. For this location this is a OH MY GOD moment because usually it's taken to the back room to some techie, and you don't see it again for at least a half an hour. Although I'm not going to sing my love for Sprint, I'm happy to say I was very happy with my in store experience today!