I received a coupon in the mail for "free large 1 topping pizza with any purchase see store for details". I called to place a pizza order to try them out and also order the cheesy garlic bread. I then began to place the order, I let the gentleman on the phone know we had a coupon for a "free large 1 topping pizza". I was then placed on hold, came back to, and then was placed on hold again (this was already a little frustrating on the lack of training they provided to their employees). I was then "told I had to order another pizza". I let him know, "I didn't want another pizza I wanted a order of their cheesy garlic bread." Well after the back and forth I asked to speak with the manager. I was then again placed on hold now for the 4th time. After that hold period Samantha came on the telephone. I let her know "what the coupon said and how I was wanting to try them out for the first time; what I was wanting to order and try them out". She then, "reiterated I had to order another pizza". I asked her for "a corporate phone number". I was told "they didn't have one because they were a franchise". I let her know they had to have a number to call in regards to customer service. I was then placed on hold again for the 5th time. Samantha then came back and said "the phone number was 1800-Marcos". I let her know that wasn't enough numbers she proceeded to give me push back and said ,"well that is the number". I said again there are not enough numbers for a telephone number. This time I wasn't placed on hold while she asked someone else for the phone number and gave me the phone number 1800-2marcos. I did call and leave a phone number for their customer service department to let them know of their bait and switch advertisement they mailed out an