After two visits to this office, I called it quits. The first time was to see her colleague who has since departed the practice. I actually met the doctor in her office first, rather than in the exam room. Clothed! Me, not her. Well both of us actually.
I did find the check-in process inefficient. They give you a clunky electronic tablet to complete what is normally done on paper. But you don't complete all your information on the tablet. Instead, they rattle off a bunch of instructions about which parts to skip because they collect some of your info on paper. I couldn't remember what she said by the time I got to that part.
As I specifically chose a physician that did not practice obstetrics hoping to minimize all the scheduling problems created by uncooperative fetuses, I was surprised by a long wait.
By the time I needed to return, that physician had left the practice. For "convenience," I asked to see Dr. Wilson. I was scheduled with a nurse practitioner, Robin, instead. Robin was fantastic, and I can only say good things about her.
Unfortunately, I cannot say the same for the staff. I was not advised that I would be seen at a different office than my previous visit. The receptionist was about as unprofessional as it gets. She couldn't even speak to me because she was too busy eating a Snickers bar. Several employees spent more time laughing and talking hair color than actually working. But at least they were getting paid to waste time. I had another 45 minute wait. When I was finally freed, the Snickers spokesperson watched me wait to check out at the back counter for at least 5 minutes before she asked if I needed help. But my chart wasn't where it should be, so even that was delayed.
So 5 stars for Robin and 1 star for everything else. If you do decide to take your chances and want to see Dr. Wilson personally, confirm who you are scheduled to see. Both times I called asking for an appointment with Dr. Wilson, but was not scheduled with her. I am beginning to think she doesn't exist.