I wish I could leave these people zero stars. They are crooks, plain and simple. I admit that I parked illegally, but they refused to bring my car back, and said it was being held at their lot.. Which was 6.5 miles away. And of course their driver refused to drive me to the lot. The tow fee was skyhigh robbery. The guy on the phone hung on me, the employees were rude and mocked me while I stood in their showroom demanding to get my car back. Even after I paid them they said that my car was off-site and left me waiting. They wouldn't even get my car without me giving them the key. I feel like the only way they stay in business is towing unsuspecting people. I'm sure they make a killing with this racket. It looks like I'm just one review in a long list of bad reviews for this place. I would recommend steering far away from them at all costs. It's one thing to tow an illegally parked car, but it's something else to be complete pricks after the fact. Way to be professional guys.