On 10/15 we purchased 15 headbands, but only took 6 home and was due to pickup the other 9 the next day. After several phone calls still no headbands. On the 26th went back to the store and spoke to the manager ( Kevin ). Finally we went back to the store and faced them and 20 mins. later they found the headbands. After some research found the same headband at the Party Store for only $0.99 each and we paid $1.99 each. Beware of this store .... Over priced, employees are rude and have no common sense and the management isn't any better. Now we know why these employees are the way they are. Don't shop here!!