I've been here before as a kid when it was called Richtree. Came back here for dinner Saturday night and was surprised the line wasn't as long as a when I last came here (which was a few times and every time the line would stretch way out into the longer part of the building).
The atmosphere was exactly the same; a crowded marketplace.
It's an interesting dining experience though personally I'd rather forgo the hustle and bustle of self serve.
I ordered a beef kabob with baked potato and a roesti (rosti) with schnitzel.
The kabob was well marbled, perfectly seasoned and cooked. Very tasty. My only complaint is that you get one kabob per order so your dish lacks a good main to side ratio. It would have been better to maybe sell the kabobs as a single item at a lower price so if you wanted to eat more kabobs you wouldn't have to buy it with the side. Compared to say, a burger, which is like 2 bucks more, the kabob doesn't seem to be a very good deal at all.
The roesti with schnitzel was amazing. It definitely hit the spot for my greasy food cravings. However, eating this actually made me feel quite guilty. Usually IDGAF about calories, fat content, etc. because I don't gain weight (I'm also in great shape just in case someone thought I was super fat and couldn't get any fatter) no matter how much I eat but after my first bite, I realized the roesti tasted so good because a giant ladle of melted butter was used to fry it.
Prices seemed quite high for portion size and as well as quality but justifiable by the location of the restaurant. I however, did not appreciate the 12% gratuity automatically added to be bill due to the self serve nature of the establishment (Drinks and napkins too).
Overall, good food at unfair prices. Only go here for the experience or if you don't know what you want to eat. Otherwise, go to other places for the specific food you want (service included).