Brought my puppy teddy here after a bad experience at another vet. I had heard great things about this practice and wanted to check them out. My puppy was sick after having been neutered. The nurse was welcoming and listened to everything I had to say. My puppy is usually stressed,anxious and nervous at the vet. They have a fear free approach. It made all of the difference. Dr merlo is fantastic! She was warm and caring. She listened and got down on the floor to play and examine him. I couldn't ask for a better appointment!! Please try dr merlo. You will not be sorry!!!