Went there for the first time recently and it didn't disappoint. It's upscale for sure, white linen tablecloths and all, but there's no snobby feel at all. Everyone was super nice, waitress was right there when we needed her without being overbearing. From the beautiful view- we didn't get a window table but even from one table over the huge windows provide a great view- to the awesome food, I'm really at a loss to find anything bad to say about Pier W. Yes it's a bit pricey, but for a special occasion I would highly recommend it.