I have been going to this office for a long time, but the quality of service has really gone down.
I recently had an appointment, for which I was 30 minutes early, but then had to wait over one hour past my appointment time to be seen. After all of this my trial contacts were lost (apparently I picked them up, which I never did) and it is unclear whether or not another pair will be ordered.
The front office staff is not particularly helpful and definitely make you feel like they are doing you a favor by letting you into their office. Do yourself a favor and go to another optometrist.