Went to the Alkaline Trio / Bayside show here tonight. The bartenders have nooooo idea how to do their jobs. After waiting almost 15 minutes at the bar for any acknowledgment, We asked for two cokes and received two small cups full of almost clear liquid that was semi flat. The bartender took our 20 and gave us 4 dollars back. 16 dollars for this ?!?!? We asked for our money back because we were clearly dissatisfied and the bartender put up a huge fit but finally gave us our 20 back. Later, a huge belligerent drunk man came down from the "VIP" area and smashed my foot before falling down . We complained to the security guard that he needed to be escorted out for being so drunk but the guard didn't understand how to handle the situation. He was the African American man "guarding" the entrance to the VIP tables. My boyfriend was very firm in telling him that I was hurt and the man was overly drunk and needed to be escorted from the show. The security guard eventually had the man give an apology to me but did nothing else about the situation when the man was clearly too drunk for the safety of others. 20 minutes later we saw the drunk man being escorted out by his own group of friends who understood the responsibility of public safety more than that security guard did .Clearly the guard has zero idea how to do his job. This was the first show at this venue and probably my last time ill ever attend one here. Also the guards at the door had no idea the show was ages 16 and over(written on the tickets) and were literally pushing anyone under 18 out of the line. Fremont country club, you need to better train your horrific staff. WORST first impression to ever have.