Unfortunately not enough people had a chance to give this place a genuine review. We were here with a group of friends on a Friday night around 8:30pm or so. We came here for dinner and drinks. Waitress seated us and took our drink order. Started off with giving me my wrong beer. She was nice though. Took it back without hesitation to get the right beer replaced. At this point we also went ahead and put in our order. I ordered their Tap House Burger. I wanted medium well done. It literally took them 1 hour to bring our food out. Somehow the chef forgot to make my burger. The waitress told me that the burger was not made and asked if I still wanted to eat or no? I was like, what kind of question is that? I was hungry and I came here to eat. So she apologized and asked the chef to make it for me. Another 10 mins went by and the waitress finally brought out the burger. I took a bite off of it and it was raw. The meat was absolutely soggy and cold. I stopped and cut the burger in half. The meat was definitely raw. The middle part was still frozen. The waitress saw that I was showing the burger to my friends and she came up and apologized. She took my plate away and told me I wasn't going to get charge for it.
One of my friends was given sour over due vegetables. The other group with us bought chips and salsa. Whoever made the salsa there basically threw a nasty chopped up whole tomato into the salsa and was served like that to them. Our pretzel was hard and appears like it has been sitting all day. Experience at tap house was by far the worst I've witness. I think their kitchen has a real problem. The waitress was nice enough to acknowledge it. I will absolutely not recommend this place to anyone.