We have been taking our cars to Kaercher Automotive for many years and have never had a complaint. They provide friendly, honest service, are always willing to answer you questions and endeavor to save you money wherever they can. For example, this past June, we brought my Mazda 5 and my Wife's Pontiac Grand Prix in for inspection. Both cars were getting up in age. To pass inspection, my Mazda needed new breaks and a new tie rod. My wife's car needed some minor repairs but also had some serious rust problems on the underside of the car. Before they repaired anything on her car, they phoned me to let me know about her car's problems, specifically the rust issue. They said that the minor repairs would run about $400-$500, but the biggest problem was the rust. They could not fix it, but suggested a couple of body shops that they work with. They advised us, however, that the cost of repairing the rust would run about $2000. Rather than recommend that we fix the rust and other problems, they suggested that we consider getting a new car, which we did. Their recommendation meant that they did not get the $400-$500 for the small repairs and, having a new car with a warranty, they have one less car to work on for the foreseeable future. We love Kaercher Automotive and will continue to take our other car there and will certainly return with the new car once the warranty runs out.