I'm surprised I haven't reviewed this place already- I've been here about four times now.
We just had dinner there this evening. We got there a little after 8pm and the place was empty. We've always had the waiter other people have mentioned (I am forgetting his name, but he's a really sweet and attentive man), except once. Tonight, he was our waiter again.
He was quick to assist me when I asked ot make a non-spicy dish (Family Tofu) spicy. Then, when it all came out, he had brought some spices in oil in case it wasn't spicy enough for my liking. He kept glasses full and offered more rice to go when we needed to-go boxes.
Each time we've been there, they've had just a handful of people or just us and people getting take-out. I'm always scared that business is really slow for them. They are the nicest people and the restaurant is clean and they had Elton John playing on low on the TV. I'm guessing this was a compromise for the person who said they prefer soft music instead of a blaring TV.
If you end up in the West Valley at Dysart and Camelback with a craving for Asian food, definitely give this place a try!