Well.... it's a Tuesday - roommates birthday, last minute decision to check out the "new" place in the neighborhood. We are currently sitting at the bar. His first time here will probably be the last. It may not be the bartenders responsibility to notice the persons birthday while IDing - but at least smile. Have to say, these are the most grumpiest people working this shift. You are working in customer service - smiles are free. After all, word of mouth is huge in this industry. Least to say, our food just got here and no one has even assisted to ask if everything is ok or if we need anything else. Not cool. Good luck keeping this location open with such service.
*** this is an update of the rest of my night - 40 min later. I never do this but I had no choice but to leave a "zero" as a tip. My drink was done and it was towards my meal when someone asked if I would like another one. No thanks. Here is a tip. On a "not so busy" night - cater to your guests. Not just a select group at the bar. To top it off, manager was passing by on and off without any acknowledgment.
Kudos to the guy who said he'd give me some more marinara sauce. Cause after all I wasn't even asked if I wanted ketchup with my fries