I am a fairly new patient of Dr. Hsu. I was concerned with my right eye due to pain, redness, light sensitivity and the front desk got me in immediately the same day. Wait time including paperwork and appt was a total of 30-40 min. I have been to the office twice so far and have not waited long. From front desk, dr check up, to check out, I was very pleased on how professional everyone was. Dr. Hsu found the problem right away and seemed very caring. So far, I am pleased with their service. I would highly recommend them.