I have never stay at Americas Best Value Inn before but I have to admit it was a great stay and I am so glad I picked this hotel through Expedia.
My friend and I were planning to go to Crater Lake. Our friend mentioned to us to stay at Medford which is only 1.5 hrs away from the lake and its cheaper to stay around that area. so we did. after browsing around Expedia, I have decided to give this place a try and the price was reasonable. so why not. So glad we did.
Customer Service: It was excellent. We just had a long drive coming from San Francisco and after all the traffic we finally made up here around 3:30am on Saturday morning. When we got here, the doors were closed, we freaked out a little bit. We decided to give them a call, turned out he was just in the back office. I think he's the manager, he was so kind and patient with us. He even informed that our room was recently remodeled. Yay!
There was a sign to ask for room service. We figured, we are fine, we are only staying here for one more night, we don't really need much. we are not messy girls, so we sort of clean up after ourselves. when we came back to our room. OMG they fixed our beds, replaced all of towels, and took the trash out. OMG we were shocked and happy at the same time. It was just very nice that they did it even though we didn't ask for it.
Atmosphere: Very clean and comfortable. Our room was hard wood floor, beds were foam mattresses, pillows were perfect firmness. OH man! I can stay in bed ALL day. HAHAHA. it has a fridge and microwave, which was great since we have left over food from dinner. Bathroom was clean. it was a very comfortable stay and I totally meet my expectation.
Had their complimentary breakfast, it was basic. toaster for breads, eggo waffle, and english muffins. coffee, hot water for tea, cereals, juice, yogurt, milk, and danish bread. just basic breakfast. can't complaint if they are free.
Will definitely come back if we ever in the area.