I had visited Nekter two other times this week, once in the afternoon and yesterday morning. I went for a third time this morning because their juice is quite good, and also reasonably priced compared to competitors. After telling my friend about this place, she asked me if I had a punch card with them, it's a pretty good deal: spend $25 and get a free 16oz juice. However this was never offered to me, and I didn't know about it until after I had purchased a few juices.
The reason for the 1 star review is because I walked in this morning before work, and there were two staff members at the register. One staff member was showing the other how to do something on the register, not a problem, I understood this and I'm pretty forgiving, but I was standing there two feet away from them waiting and it was as if I was invisible. I waited some more..........no "Hello," no "We'll be right with you,".........no acknowledgment at all. Feeling super awkward and unsure of how long I was going to be ignored for, I turned around, left the store and went to Juby True across the street.
I totally understand the need to train someone to do their job, but I think it's common courtesy to at least acknowledge your customers. I'm pretty sure I will not be returning here, as their customer service was non existent this morning.