I don't know how many times I've passed by and seen the line-ups. NOW I get why!
Finally braved the line-up to try out Wilbur this weekend. Unfortunately, it turned out to be an off-night for their cash system which was down, so things felt a little chaotic. It was cash only, which turned some people away. I'm not sure if usually you go up to the counter to order, but this night, two people went around the lines taking orders and givng us our order number. Then we waited to get to the cash, where we were told to repeat our orders while they used their calculators on their phones to charge us. No receipts were available.
(As an aside, this was totally an honour system. One could've easily gotten away with not mentioning an item ordered and there'd be no tracking, if one was not an honest person! Of course, with my bad luck, I realized (after I got home) that I was OVER-charged...maybe a typo on the calculator? It was only a few bucks, so no harm, I suppose.)
With two of us eating, while I waited in line to pay, the other took up a table that had just been vacated and cleaned, to ensure we had seats, and promptly displayed our order number. (On observation, seats turned over quickly, so I think even solo diners should not have trouble finding a spot to sit down.) Even before I paid, the first order already arrived although we only got guac when we ordered (and paid for) guac and queso fundido. This was quickly rectified. Again, this may have been due to their system being down?
Anyway, onto what's important...the food! Actually I'm not sure I can add that much more to what others have already said. Everything was SO delicious. Of note is the fact that their guac does NOT have tomatos, which I prefer. The queso fundido was so good, I was tempted to drink it like soup. And the Mexican street corn - the bomb! Their pineapple salsa is delicious, and the various hot sauces were so fun to try.
Also ordered were tacos (bulgogi and baja fish) and the S&T bowl. The latter was super generous in shrimps (I counted 6 good-sized shrimps) and brisket. I could not finish the bowl considering the amount of appetizers we had.
I have already made plans to go back to Wilbur and hopefully I will see how efficiently the ordering process runs when the computers are up and working!